Management Tools - Notification Resends (Service Operators Only)


This section of Management Tools is used for resending OneCall notifications:

  • Resend Caller Notification: Enter the relevant ticket number in the Enquiry ID field to resend the caller notification email to the contractor. Click Resend Caller Notification to complete.
  • Resend Authority Notification By Sequence: To resend a station/authority code notification to a utility member, enter the relevant Notification Number in the Sequence No Click Resend Authority Notification to complete.
  • Resend Authority Notifications for Authority: This function resends “goodnight” summary reports between the dates entered in the fields below. Enter the Station/Authority Code in the Authority ID field and select which date(s) the summary reports are required for. Click Resend Authority Notification to complete.