PermitAccess provides an end-to-end cloud solution for Applicants and Permit Authorities to apply for, review and approve permit requests.

For Excavation permit applications PermitAccess combines and automates the processes of submitting a One Call enquiry (e.g. via Dial Before You Dig or beforeUdig) and applying for a Permit when the intended work site is in the road corridor. When requiring a Non-Excavation permit CorridorAccess provides an automated application and approval process consistent amongst Permit Authorities.

Benefits

• Increased Awareness - PermitAccess users will be notified of all excavation works within their road reserves without being reliant on applicants to approach you.
• Configurable - PermitAccess can be configured to suit local permitting requirements and business workflows.
• Saves Time - PermitAccess' automated workflows mean reduced resourcing requirements for processing and approving permit applications.
• Reporting - Permit Authorities can generate reports on applications as required.
• Increased Revenue - Be notified of all excavation works that may require a permit.
• Online Payments - Applicants can pay for their permits online.
• Audit Trail - Complete history of all permit applications and audit view recorded.
• Map View - Permit Authorities can view the accurate location of each permit application in a map window.

How does it work?

1. Applicants generate their asset location request via the region's One Call service for excavation works. If the dig site falls within the road corridor for a participating Permit Authority a permit application is also generated. For those who require Non-Excavation permits the participating Permit Authority will direct the applicant to the CorridorAccess site to apply. This site generates and manages non-excavation permit application requests exclusively.
2. During the permit approval process Applicants and Permit Authorities can exchange documents such as Terms and Conditions, photos and Traffic Management Plans (TMPs) as well as view/edit progress of the permit application. Approval documents can also be provided.

How can I learn more?

If you are interested in learning more about PermitAccess or speaking to a member of our team, please visit the PelicanCorp website.

If you are a PermitAccess user with a question, please visit our dedicated Support Knowledge Base. Here you will find help articles, submit any questions you have, or chat with support staff during business hours.