If you need to access jobs you have lodged previously, on your Console screen under the User Enquiry History section, you will see up to 5 of your most recent enquiries. If you need to view any older jobs, they can be searched by clicking the "History" button:
There are numerous search fields you can use, including:
- Job No - if you know the specific job number, enter this here.
- User Reference - if you used a job reference for the enquiry, enter this here.
- Job lodgement date - enter date ranges to bring up jobs lodged within those time frames.
- Suburb/Town - enter a locality name to bring up jobs lodged in that area.
Click the green "Search" button to start the search for your jobs once the information is entered.
Matching jobs will then be listed on the right-hand side of the screen. Click "Select" to open the job's Summary Screen.
From the Summary Screen, you have the ability to:
If you need to resend your confirmation sheet for a job, on the right hand side you will see the "Resend PDF" button. After clicking this, ensure the e-mail is correct in the pop-up window as this is where the PDF will be sent to.
If you need to print out your job summary, click "Print View" on the top right hand side of the screen and then select "Print", otherwise to cancel printing and return to OneCallAccess select "Exit Print View".
Clicking the "Continue Job" button allows you to create a new enquiry, with the map details remembered from the previous enquiry as a reference, e.g. so you can lodge a large enquiry broken down into smaller sections keeping track of where you are up to.
If you wish to reissue a job with the same map area as before, click "Resubmit".
To go back to the History Search screen, click the "New Search" button.