Getting Started
- Can I change the Supervisor on my report at any time?
- Changing My DamagePreventionPortal Password
- Different User Types
- I cannot open Management Tools or Authority Viewer
- Logging in and out of DamagePreventionPortal
- Managing My User Details
- Registering with DamagePreventionPortal
- What is DamagePreventionPortal?
Operations Assistance
- OneCallAccess - Summary Report Delivery
- OneCallAccess - Ticket Notification Delivery
- Operations
- Operations - Explore Your Data
- Operations - What is PositiveResponse? (North America Only)
- PositiveResponse - API Member Functions
- PositiveResponse - Can I update multiple Response Codes simultaneously? (North America Only)
- PositiveResponse - How to Action PositveResponse Tickets (North America Only)
- PositiveResponse Response Codes (North America Only)
Settings Assistance
- Settings - OneCallAccess - What are Stations?
- Settings - OneCallAccess - What are Subscriptions?
- Settings - System - Your Company Details and Users
- Stations - What is Authority Viewer?
- Stations/Authorities - How to Add and Edit Stations/Authorities
- Stations/Authorities - Reviewing an Existing AOI in Authority Viewer
- Stations/Authorities - Uploading and Publishing an AOI in Authority Viewer
- Subscriptions - How to Add and Update Subscription Statuses
Service Operator Assistance
- Dashboards
- Emergencies - How to Action Emergencies (Service Operators Only)
- Emergencies - Locked Emergency Tickets (Service Operators Only)
- Management Tools - Dashboard Table (Service Operators Only)
- Management Tools - Enquiry Details (Service Operators Only)
- Management Tools - Lookup Tables (Service Operators Only)
- Management Tools - Notification Resends (Service Operators Only)
- Management Tools - Search Customer (Service Operators Only)
- OneCallAccess - What is Management Tools? (Service Operators Only)
- Operations - Emergencies (Service Operators Only)
- Settings - Administration (PelicanAdmin Users Only)
- Settings - PositiveResponse - How to Add and Edit Response Codes (Service Operators Only)
- Settings - System - Companies and Services (Service Operators Only)